Oyster and Pearl Hospitals – Blending safety and advanced techniques in healthcare

onpOyster and Pearl Hospital, Pune

With an exuberance in the overall healthcare diligence, Oyster and Pearl (ONP) Hospital is one of the best and leading hospital providing 24-hour medical access in the city of Pune. With a legacy of 59 years in healthcare, our team of doctors, nurses and support staff are geared to serve people with exemplary standards. The hospital offers world class health care services to the patients. Reputed for its clinical excellence, ethical practices and patient centricity, the hospital is among the reliable service provider of the city. With a flagship of health care, at Oyster and Pearl you experience the highest quality standards of medical treatment, and we care for you, like we would for our own!We have a state-of-art infra-structure along with the latest technological advancements and improvements that are all attainable for patients. Furnished with a total number of 22 specialties all under a single platform, Oyster and Pearl Hospital promises to deliver health services for patients all around. Excelling at various fields, there are several specialized medical specialties at ONP where people can avail comprehensive care and facility.

We offer sophisticated diagnostic care in essentially every specialty of medicine. Our hospital is one of the top most hospitals that perform about 6500 major surgical procedures in a year. Apart from this, ONP is armed with:

  • 6 independent Units
  • 360 beds
  • 100 + Specialist doctors
  • 30 Adult medical + surgical ICU beds

Persistently pushing our prospects to excellence, we are relentlessly pursuing solutions to provide better patient care by improving our overall facilities of hospital management and at the same time ensuring control on cost to the patient. The work of our team has always been directed by the needs of patients that are conveyed by our best medical expertise and advanced procedures.

ONP General Hospital at Shivaji Nagar, Pune desires to extent its commitment to excellence to serve the patients not only in Pune but also across the globe. We, at ONP have a different approach towards medical tourism. We actually serve the patients while they are in the hospital for the surgery / treatment. Our team of clinical coordinators and patient care managers meet the patient daily. They coordinate with our international patients with our hospital crew to ensure smooth and seamless care of our patients for our patients and their attendants.

Our six units are :-

ONP General Hospital

Multispecialty Hospital
Ganeshkhind Road,
Shivaji Nagar, Pune
ONP Tulip Hospital

Woman & Child Hospital

Off SB road,
Gokhale nagar,
ONP Meera Hospital

Woman & Child Hospital
Shankar Seth Road,

ONP Rainbow Polyclinic

Rainbow plaza building,

Above Mc. Donalds

2nd floor, Shop no 203

Jagtap Dairy,

Shivar Chowk

 

ONP Rainbow Hospital

Rose Icon,

Sn.72.BRT Road,

Pimpale Saudagar

 

ONP Nulife Hospital

Village Khandkale

Off Mumbai-Pune Highway

Kamshet, lonavala

(Starting from February 2017)

 

Central Appointment Desk : +91-9373813040

Land line  : 020 67216600 / 67216699

 

 

 

Dr V Mohan, Chairman & Chief of Diabetology – Focus on Research

Dr V Mohan, Chairman & Chief of Diabetology, Dr Mohan’s Diabetes Specialities Centre, talks about the unique services offered by his groupMTHlogo

drvmohan

Within a span of 25 years, Dr Mohan’s DSC has blossomed into an international centre of excellence. What has been the key to your institute’s success?
I have been working in the field of diabetes, since my undergraduate days. I was lucky to be mentored by my fath
er, late Professor M Viswanathan, considered as the ‘Father of Diabetology’ in India. This early start and the first 20 years that I spent with my father at his institute, the MV Hospital for Diabetes, helped us to develop Dr Mohan’s Diabetes Specialities Centre into a world class institute. We established this centre in 1991 and subsequently the centre has grown to have its presence in many parts of India and even abroad.

Please tell us about the USP of Dr Mohan’s DSC. What are the unique services that you offer?
We offer ‘total diabetes care’ i.e. offer all diabetes specialities under one roof. This is a concept which we evolved in the early 1980s and have perfected over the years. Moreover, we have a very strong research base through our sister institution, ‘The Madras Diabetes Research Foundation’. We are always innovating in the space of diabetes therapy, prevention and in etiology of diabetes. This always keeps us ahead and helps us to innovate because we believe that ‘Today’s research is tomorrow’s treatment’.

Share with us about the initiatives taken by your speciality centre to build Dr Mohan’s DSC brand identity in the healthcare industry.
From the beginning, we have insisted that we will maintain ‘world class quality’. We were the first to introduce Electronic Medical Records. Today , we have 3,70,000 patients in our diabetes electronic records which by far is the largest in the world. We were also the first to introduce several new innovations in the country. For instance, we were the first to set up a separate eye unit for diabetic retinopathy and many other innovations. Recently, we have set up our genetics division and through this, we are able to accurately genotype our patients which helps in providing personalised treatment to our patients. All these have helped to build Dr Mohan’s brand in the healthcare industry.

Your centre has been doing phenomenal service to the Indian community. How have you poised yourself to treat patients beyond borders? What special services do you offer for international patients?
We have already started a centre in Muscat, Oman which is doing well. We hope to take the same world class services that we offer in India to our international patients as well and expand to other countries.

Do you see any challenges treating international patients? How do you manage the treatment modality?
I don’t see any special challenges in treating international patients. We do get patients from Muscat, Dubai, Saudi Arabia, Qatar, Sri Lanka, Malaysia, Singapore, Nigeria, Tanzania, Kenya, South Africa and even from the UK, the US and Canada who come to us for our specialised treatment. After the initial treatment at our centre at our main headquarters in Gopalapuram, we do offer email consultations for sometime till they come back to our centre for their review.

Can you highlight some diabetes disease profile that is prevalent with international patients. How different is the disease profile compared to our disease profile?
Many of the patients who come from abroad are overweight or frankly obese and hence insulin resistance is an added problem with these patients. Moreover, many of the patients only come when they develop complications like foot complications. A common scenario is that when a doctor advises an amputation, they rush to our centre – hoping we can save the foot. If we create greater awareness, we can get patients to come at earlier stages, thereby offer even better treatment to them.

What steps are required to be taken by healthcare entities to propel the growth of
for our country?

There is a lot of potential for medical tourism because India offers world class care at an affordable rate.
However, a lot of marketing and creation of awareness is needed.

Can you share your future vision for Dr Mohan’s DSC.
Till now, we have been mainly focused on Chennai, Tamil Nadu and Hyderabad. In the near future, we hope to become a pan-India brand and also spread our wings to several countries in the Middle East and Africa.

Interview with Dr. Ramakanta Panda on Medical Tourism & AHI

 

drramakanta

Dr Ramakanta Panda, Vice Chairman & Managing Director, Asian Heart Institute, Mumbai, on the reasons international patients choose the hospital

Why should international patients choose AHI?
Asian Heart Institute (AHI) has a staggering success rate of 99.83% in bypass surgeries and 99.60% in cardiac surgeries, which is among the highest in the world. AHI is also India’s highest accredited hospital with JCI, NIAHO and ISO certification.
Close to 3,00,000 patients have been treated by AHI doctors in the last 13 years. The hospital also has the rarest distinction of doing over 37,000 angiographies and angioplasties, 21,000 cardiac surgeries, 3,500 highly complex cardiac surgeries considered inoperable elsewhere and more than 1,100 redo operations.

From which countries does your hospital receive international patients? The patients come for which procedures?
Around 10-20 % of the patients coming to AHI are from foreign countries, mainly Africa, the Middle East, Nepal and others. They come for procedures such as angioplasties, bypass surgeries, highly complex cardiac surgeries considered inoperable elsewhere and high risk redo operations.

How many international patients has AHI treated so far?
In the last 13 years, we have treated over 6,500 foreign patients who were admitted to the hospital. Additionally, we treat five times the number of foreign OPD patients. These foreign patients hail from more than 38 countries.

What is the footfall of international patients treated every year?
Five hundred in-patients. The footfalls of international patients have started growing over the last few years.

Do you have tie-up with any government for getting international patients?
Yes, we have a tie-up with Oman for getting international patients.

What does AHI do to ensure comfort of international patients?
Facilities provided to all international patients:
•Airport pick up and drop from international and domestic airports.
• Assistance in securing hotel accommodation.
• Arranging appointments with AHI doctors.
• Complete orientation to the hospital on arrival at AHI.
• Personalised guidance at every step of the stay.
• Internet facilities to keep in touch with home.
• Personal phone facility at local rates and reasonable rates for international calls.
• AHI is located very close to the national and international airport. We provide transport from the airport.
• We facilitate accommodations for patients and relatives.

Any plans to strengthen your medical tourism business?

We look forward to gaining a strong position as a preferred centre of excellence in providing quality heart care at reasonable cost. We will focus on improving patient experience by scaling up our services. We plan to to strengthen our manpower in international patient care department, including personnel well-versed in foreign languages.

SIMS Hospital, Chennai – Special Care

SIMS Hospital, Chennai – Special Care

SIMSSIMS Hospital,Chennai renders 360 degree advanced tertiary healthcare services with multi-super speciality and a state-of-the-art multi-organ transplant service. Spread over 2,30,000 square feet, SIMS Hospital offers recuperative solutions for those who are ailing and total health solutions for those who seek good health, brings together internationally renowned experts from different spheres of medicine.

Dr Raju Sivasamy

Dr Raju Sivasamy, Vice President of SIMS Hospital, Chennai, highlights various features of the hospital and future plans

What is the bed strength of the hospital? When was the hospital started?
The hospital has a total of 345 beds. Thirty per cent of the beds are dedicated to ICUs. The hospital is just over a year old, it commenced business in 2014.

From which countries does your hospital receive international patients?
Oman, Iraq, Myanmar, Bangladesh, Australia, Bali, USA, Canada, Sri Lanka, Doha, UAE, UK, Indonesia, Ireland, West Indies, Japan, Egypt, Kuwait, Malaysia, Kenya, New Zealand, Madagascar, USA, Sudan, Mauritius, Indonesia, Nigeria, Muscat, Andaman Islands, Singapore, Tanzania, Thailand, Ethiopia, Nepal. Somalia, Hong Kong, Costa Rica, Vietnam, Lithuania, Rwanda, Philippines, Spain, Sweden, Tanzania, South Africa, Yemen – are countries from where we have received patients.
The international patients come for which procedures?
Cardiothoracic surgery, neurosurgery, orthopaedic surgery, plastic surgery, renal surgery, oncology, gastro surgery, IVF, ENT, paediatrics.

How many international patients has the group treated so far?
Approximately 640 patients from April 2015 to March 2016.

What is the footfall of international patients treated every year?
The hospital is just over a year old. We can expect about 600 footfalls or more, year on year.

In how many countries do you have your information centre?
Only in Myanmar and Oman.

Do you have tie-ups with any country for getting international patients?
Not so far; it is in the process.

What does your group do to ensure comfort of international patients? Please give an elaborate response.
We have an elaborate process to assist the patient, starting from the first call to the follow up on his return to his homeland. Our process includes tracking the patient’s first call or email, coordinating patient needs with the consultant team, documentation in terms of proposed treatment, costing, help with visa formalities, pick up, admission into hospital, follow up right up to discharge, drop at airport and follow through on return home.

Any plans in the pipeline to strengthen your medical tourism business?
To make it more robust, by looking into country information centres and tie ups. These plans are nascent at the moment.

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