Max Healthcare issues clarification on COVID-19 management costs

For patients with moderate symptoms, Max Healthcare is managing a 150-room isolation facility at ITC Sheraton, Saket at Rs 10,000 per day

Max Healthcare, Clarification, Covid-19 management costs, COVID-19, ICU stay, Ventilator

Max Healthcare, which has been in the news for an image that is being widely circulated and criticised upon regarding its high per-day treatment charges for Covid-19 patients, has issued a clarification.

A statement from the hospital states, “We would like to clarify that this image does not convey all the facts and has given rise to an unfortunate misperception that the per-day charges displayed relate to room rent alone. This is totally incorrect. The stated charges include most treatment packages for the very critical Covid-19 patients who alone are treated at our facility.”

It states that the costs shown on that poster include not only the room rent but also visits by RMO / intensivists / senior consultants; nebulization and oxygen charges; all medicines and supplements needed for Covid treatment; all medical consumables; all routine pathology and radiology investigations such as X-ray, Ultrasound and ECG as well as diet and related charges.

“For the more rare ICU stays, the stated cost also includes charges for the ventilator and other equipment that are then needed,” it pointed out.

It further stated, “For non-critical Covid patients, we have a range of options available across all price bands. For patients with moderate symptoms, Max Healthcare is managing a 150-room isolation facility at ITC Sheraton, Saket at Rs 10,000 per day. It has also introduced a home care service for mild patients for as little as Rs 333 per day. Max Healthcare has been encouraging people with mild and moderate symptoms to self-isolate and avoid visiting the hospital.”

Max Healthcare has been running close to 1,000 Covid beds and has so far treated over 2,000 Covid patients. It has 1,970 healthcare workers (HCWs) taking care of these patients round the clock and had over 427 HCWs falling sick and admitted. “We had 3,220 staff quarantined and intermittently off-work over the last 2.5 months yet we continue to serve,” it stated.

It informed that the group has rented quarantine facilities for our staff at five hotels including Four Point Sheraton, Hilton, Pride Plaza, Oyo Hotels and Palms Green as well three hostels in the neighborhood of it hospitals. “We provide research-backed cutting-edge care and our outcomes are comparable to the best. This does make Covid care expensive. However, the accusations of profiteering are completely wrong,” it added.